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Q&A with an LVMH Public Relations Intern

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1. What do you currently study at university? Did this equip you for your current internship? 

I’m studying Media & Communications but honestly, my degree hasn’t helped much at all. My previous internships in fashion PR were definitely more useful in terms of learning relevant skills and gaining experience. That being said, the degree has taught me the theoretical side of media, as well as other interesting subjects (like film and radio) that I wouldn’t have had the chance to learn about if I’d jumped straight into the workforce without a degree.

2. When you were looking for fashion internships, did you face any challenges and if so, how did you overcome them?

I recommend starting early – if you’re looking for fashion internships and you’re about to graduate (or have graduated), it’s much harder to show employers that you’re serious about the industry. Most of the skills you learn at fashion internship can be taught so the main thing employers want to know is that you’re keen and willing to learn! Availability is also very important to employers - I’ve lost countless fashion internships because I wasn’t available for five full days a week. Which is a bit absurd because it was physically impossible for me to be working full-time and studying full-time too. Obviously try to make the internship work with your schedule but don’t bend over backwards or let them take advantage of you!

Also, a genuine cover letter that shows your personality can help you stand out from the crowd, especially if the company represents fresh and fun clients - you’ll need to convey that tone. 

3. How did you distinguish yourself from the hundreds of other applicants that also applied for this coveted internship? 

In this particular case, I don’t think my cover letter helped distinguish myself. LVMH has more of a structured, corporate culture so my cover letter was quite formal. To this day, I don’t know why I was hired above all the other applicants and am slightly scared to ask because responses like “the other girl wasn’t unavailable”, or “we were desperate for help” spring to mind. But they did mention in my interview that they were impressed with my previous PR internships. I’d done PR internships for companies in street fashion, high-end fashion, art and music, as well as at fashion magazines, so although my experience wasn’t necessarily tailored specifically to fashion, I think that my range of work experiences was an asset and showed my diverse skills. Each person needs their niche, because if everyone had the same set of skills and interests, work would be a very homogenous (and boring) place to be! 

4. You previously interned in a PR showroom, how different was this experience to your current internship in the luxury industry environment? 

A PR agency is incredibly different to a luxury fashion company’s PR department.

A luxury fashion company is essentially a business that runs like any other corporate company, such as a bank or law firm. Most of them are also international conglomerates, which means that there’s an established structure and series of processes that all offices and employees need to follow around the world. It’s all very uniform. At a PR agency, it’s a lot more relaxed and there’s much more room for creative freedom (although it can get pretty hectic at times!). 

5. What does a typical day as a Public Relations Intern look like? 

The main tasks I’m responsible for include aiding my supervisor with our press rack samples and send-outs, research, compiling contact databases, compiling evaluation and competitor reports, media and competitor monitoring, and general administration.

In PR, there are always lots of events happening, and information being thrown around so I quickly learned the importance of beings very organised and writing absolutely everything down. Although my tasks aren’t necessarily difficult, when there is a looming deadline and a hundred different things to keep track of, it can get pretty overwhelming. Something I’ve learned from my internship is that working hard definitely isn’t the same as working efficiently. Working smart is the most important thing.

6. What advice do you have for following your dreams of working in the fashion industry?

Persistence. This is incredibly important in all areas of work, from finding a job, to working in that job. You might get rejected countless times from job interviews but an opportunity will come up as long as you keep trying.

If your boss wants a particular magazine that’s not available at five newsstands you’ve gone to across the city, go that extra distance to the sixth one and at all costs, get that magazine! If you don’t feel like going to work today because you’re tired and over it – pull yourself out of bed and get your butt to the office! This is the sort of dedication you need to have innately and you need to display. Nothing worth pursuing ever comes easy, so make sure you stick it out through the tough times, do your best, and you’ll stand out to your peers and your boss when you go over and beyond and exceed their expectations

Also, as most of us don’t look like supermodels or have a ton of money to by the latest seasons look, we can’t all rely on our looks and clothes to make friends in high places and network with professionals. I recommend being memorable and interesting so that you stand out from the crowd of the ‘fashion girls/boys’ type. Reading widely, gaining a broad range of general knowledge across popular topics like politics, arts, culture, and world issues, and cultivating interests outside of fashion, will make you a more interesting person. This will allow you to connect with a range of different people (again, don’t be homogenous!).  

7. Any interviewing tips you have The Fashion Careerist readers? 

Before the interview, I always prepare answers to potential questions. Rehearse these a few times to sound natural and try and incorporate all the ‘good’ stories about yourself in your answers. Once you arrive at the interview, try to look calm and in control of the situation even if you’re freaked out and want to run out the door. You only have to pretend you’re confidence for the next 15-30 minutes and I guarantee you, you’ll be at a huge advantage already over all the applicants who let their nerves get the better of them. Ultimately, your employers just want to hire someone that is open to learning and that they can have a friendly chat with on their lunch breaks

If you’re reading this and are still concerned about your interview skills, don’t worry too much! Practice makes perfect, and you can learn something from every interview that you go to. And hey, you never know. Sometimes with a bit of luck, everything will fall into place. I accidentally wore my shirt backwards to the interview for my current job and still landed the position. Phew! :) 

Keep In Touch With Your Professional Network!

Image via photosayshello.com

Why is it that we lose touch with people so easily, despite living in a world that allow us to connect in ways that didn’t exist 10 years ago?

Simply put, because we don’t prioritize keeping in touch. Maybe because we feel like people are so accessible and always within technological reach, that we take for granted they’ll be there when we need them (and not a moment sooner).

While this may be true for your friends and family - this isn’t the case for your professional network.

If you want to stay on a professional contact’s radar, unfortunately you’ll have to work a little harder for it. HR contacts, department managers/hiring decision-makers and recruiters have become very accessible to a myriad of candidates inquiring about positions. Their immediate priority is to fill roles that are vacant, so job inquiries for non-vacant jobs get placed in the non-priority batch, which is why it’s so important to stay on the forefront of your professional contact’s mind - for when positions you’re interested in do become vacant.

So how do you as a job-seeker stay first in line, in an over-crowded job applicant queue?

Make sure you touch base with your contacts once in a while. A quick hello and check-in every 6-8 weeks never goes astray (just don’t do it any more frequently than that - you don’t want to be annoying).

It doesn’t take long to shoot an email across to a contact that is professionally important to you, so set this touch-base as a high priority. Take a proactive approach to your job search and stay on a professional contact’s radar - the benefits will be become apparent in due course. 

To Study or Not To Study - That Is The Question

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Image via Fashion Bits and Bobs

“I graduated a few years ago and am currently working in a field unrelated to fashion. I want to move into the fashion industry but am unsure about whether my chances of getting a job in fashion will be higher if I go back to school to study it or whether I should try to leverage my professional experience to get a job in fashion?” - Anonymous  

Hi Anonymous,

Generally, I wouldn’t recommend going back to school for fashion unless the following apply:

  • You want to move into a completely different role from your current role (and there is no apparent way that you can move into the new role)
  • You are genuinely interested in a particular subject in fashion and have the time (and the funds) to go back to school for the love of the subject

Since you already have a few years of experience under you belt, you have some valuable work experience and transferrable skills that you can emphasise on your resume and in your cover letter to find a job within the fashion industry.

If you want to move into a role within the fashion industry that isn’t related to your current job (e.g. you want to move from accounting into marketing), you may want to consider applying for a transition role, which will help HR connect the dots on your resume as this is counted as a semi-career change. HR usually perspective this as being a little risky because they could easily hire someone who has the exact relevant experience. So if you get an interview, be prepared to answer any question they shoot at your about your reasons for wanting a change.

Or, if you want to dive right into applying for marketing roles, you can do that. I just have to warn you that without an apparent linkage between your experience and the role’s expectations, HR won’t even bother without an explanation. You’ll have to really play up that you’re not only a marketing mastermind, but also that your accounting/numbers background makes you a more solid and well-rounded candidate than someone who just has plain marketing experience. This is where your ability to write a compelling cover letter will come in handy.

If you really want to make this move into the fashion industry, perseverance to make inroads will be really important. Your patience will be tried and tested, but don’t give up! Explore every opportunity that comes your way - even if they aren’t ones that you’ve always dreamed of because you never know what might come of them.

Remember, one foot in the door is better than none, so don’t be too picky. The main thing is that you become an industry insider, and aren’t stuck peering in from the outside.       

11 Luxury House Office Attire No-No’s

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Image via The Fast Track

It’s really contradictory isn’t it?

You’d think that within the fashion industry, people should be free to express their individuality and creativity through their attire.

Well, yes and no within the luxury fashion industry. 

There are boundaries that you need to be aware of and I’m not just talking about dressing the look of the fashion house at the interview. This goes beyond that. People seem to think that once they’ve impressed all the right people and landed the job, they can let loose and start dressing a bit out of sorts (similar mentality to letting go of one’s presentation or appearance in a long-term relationship, we’ve all been there!).

In fact, once you have scored the job; the opposite is true. Now you are part of the company, a representative, a face of the company, you need to dress like you take your job seriously. If not, it can harm your image and the way people perceive you at work.

If the way you dress at work is distracting, inappropriate or too casual, this is going to detract from your work and people may be saying “did you see what … was wearing today? Luckily the CEO isn’t in…”. Mean, but have you seen The Devil Wears Prada? 

We know that making a great first impression is important but what’s even more important is making a great first impression last. So here is my guide on what NOT to wear if you want to stay within the luxury fashion dress code (and not get on anyone’s worst-dressed list): 

Ladies, please no:

  • cleavage
  • short skirts with bare legs
  • see-through clothing (unless you are wearing a singlet top underneath - not just a bra)
  • super high heels (people will think you’re impractical)
  • jeans (I’ll never forget the day I met someone who wore jeans to an interview…)
  • shoes more casual than a nice and presentable pair of loafers or sandals (if you really can’t stand wearing heels all day)
  • spaghetti straps
  • tight clothing (fitted is fine, tight is not)
  • hot pants
  • distracting ear or nose piercings
  • distracting tattoos (many luxury fashion houses don’t allow visible tattoos in the store or the workplace) 

Gentlemen, please no:

  • shorts
  • outrageous shoes (ones with spikes? Yikes…)
  • loud printed or paisley shirts (even if it’s Givenchy)
  • distracting tattoos (as above) 

Exercise some common sense as to what is and isn’t acceptable in a professional workplace. The luxury industry is even more picky about attire than the average workplace. It’s always better to be singled out as someone who overdresses than someone who under- or inappropriately-dresses for work.

Do you have what it takes to be a great buyer?

“I want to become a buyer but was wondering how to get my foot in the door as a buyer in a company? And what does it take to become a great buyer?” - Anonymous

Hi Anonymous,

If you haven’t already, you should start by reading this post which may answer some questions on your mind.

Hopefully you’ve already done an internship or two in buying because if you’re looking to get your foot in the door as a junior buyer at a company, most companies will be looking for some relevant internship(s) as you will be stacked up against other applicants who have numerous internships in buying.

If you haven’t yet done an internship in buying, I highly recommend you do one. Not only will this allow you to get a practical sense of what the job entails day in and day out, but it’ll also make your resume look more attractive when you are seeking full-time employment because you can include the skills you learned over the course of the internship, which won’t go astray when HR are looking at your resume.

If you currently work as a sales associate for a retailer that offers internships in buying, you should apply. Chances are you’ll be a successful applicant as you are already on HR’s radar as a store employee (and for your excellent in-store performance, of course!). You can also try these tips to help get your internship application noticed.

In a nutshell, buying entails a lot of sales forecasting, figure analysing, inventory management, planning of promotional activities and devising of ways to drive sales so that you achieve budgets. 

If that all sounds good and fun to you, then congratulations - you may be cut out for an illustrious career in buying! 

More specifically though, to be a really good buyer it’s important to:

  • be very comfortable with excel, data manipulation, interpreting sales figures and making financial sense of data
  • be numbers-driven; drive and maximise sales
  • strategise to develop the performance of the business (taking into account the introduction of the new season vs permanent collections)
  • analyse and understand market trends
  • be creative in your approach to providing incentives for the stores to push product assortments
  • present confidently and communicate clearly, as there will be an element of training and informing the stores on new collections and trends.
extremely important to have a good relationship with retail staff from the stores.

Hopefully this information has made you even more excited about a career path into buying. It’s a very rewarding career path for those who love a mix of product and numbers, so if you’re that person - go for it! :)

Should I Stay, Should I Go?

“I want to become a buyer and I’m currently working as a sales associate at Donna Karan. Should I stay here and try to grow/move up the ladder or branch off elsewhere to start my career? I’m still in high school but I’m very conscious of how my actions now will impact me later.” - Anonymous

Hi Anonymous,

Good on you for being proactive about your career path! You’re off to a good start at Donna Karan because you’re close to the product and can see what products are flying off the shelves and which ones end up on sale - the understanding of which will help you with a career in buying.

While I would love to say that Donna Karan could afford you with the opportunities to grow and develop into a buyer role, I am not sure about their stance toward developing salespeople into office roles. So I suggest doing an internship with them as this will act as your bridge into buying. In my experience, most companies don’t like people transitioning from the store into the office because they don’t necessarily feel that someone in the store would be best equipped with the right qualification or business acumen needed to fill a more strategic office role. I don’t think this is the correct mind-set and neither do some other companies like J.Crew, who don’t focus so much on whether you went to the best university or got the highest GPA. This means a company like J.Crew tends to be more supportive of store-to-office transitions. It really depends on the company and you would know better than I what the norm is at Donna Karan.

You have quite a few years ahead of you before you need to start making decisions on the direction of your career. So it’s important to use this time to do a few internships (try Donna Karan first) so that you’re able to make a better educated decision about buying as a career - within Donna Karan or elsewhere. 

What Can I Do To Get My Dream Internship Application Noticed?

“I’m in need of some advice. I’m currently in my second year of graduate school as a luxury fashion management major. I’m applying for summer internships and just got denied from my dream company, Net-A-Porter. I want to be a Product Stylist/Visual Merchandiser and am afraid my resume does not strongly reflect that. I have a B.S. in Fashion Merchandising and Apparel Design, completed an internship at Tibi, am a freelance blogger for a luxury handbag designer in Atlanta and am a Visual Stylist at Club Monaco. What am I missing to gain more valuable experience that will make myself a more suitable candidate? What are HR looking for in an intern?” - Anonymous

Hi Anonymous,

It certainly sounds like you’re doing all the right things and have all the right things down on your resume. Competition is fierce for internships and your application has probably come up against people who have multiple visual merchandising internships under their belt!

While traditionally, the nature of an internship was to give students who didn’t have experience in a particular field the chance to get a taste of what it’s like and give them an educational experience, unfortunately it has become a way for employers to use students. HR can’t help but be drawn to the student who has the most relevant experience in hopes that the intern can hit the ground running and contribute more to the business. Sad but true. 

With that in mind, there is a lot of competition out there for internships because interns now have 5 or 6 internships under their belt within the same field, making them very experienced and much more attractive to an employer. So today, it seems that there is a constant cycle of hiring experienced interns. 

Therefore, the focus of your resume should be on your role as a Visual Stylist at Club Monaco. HR will be skimming your resume and will see a whole lot of experience in all the facets of fashion you mentioned above, but what they really want to see is experience in anything related to visual merchandising because it gives them comfort that you will have no problem doing the work.

Try to tailor and align your experience at Club Monaco closely to the job description of the internship you want to apply for. This will help HR connect the dots more easily and pin point your experience to the internship at hand. To illustrate my example, this is a generic internship job description for a Visual Merchandising intern:

  • Assist with window changes for seasonal store strategies
  • Put together presentations to give to store managers
  • Hands on visual merchandising work with product in the stores
  • Prepare/enter invoices

Here are some generic skills that we could look for in a Visual Merchandising intern:

  • Photoshop, Excel, and PowerPoint
  • Basic photography skills
  • Good writing skills
  • Independent worker
  • Knowledge of product categories (i.e. handbags and RTW)
  • Creative
  • Can-do attitude

So if you could tailor your visual styling experience (or any other visual merchandising experience) to the job description, this will help your application/cover letter and resume stand out.

Also, I hope you’ve read some of my earlier posts about mistakes to avoid on your cover letter and how to make your resume more attractive. Formatting is VERY important and your resume should be clear and simplistic, not cluttered and over-loaded with information. Again, the common theme here is focus

I hope I’ve opened your mind a little and raised some useful points for your consideration. Don’t get discouraged - just keep working at it and it will happen in due course. Not everyone gets their dream job or internship on the first go, but if you are able to tailor your application to your dream company, you’ll have a better chance of getting noticed :)